Privacy policy
This policy explains how we collect, use and protect personal information when you visit the CPD Sussex website, contact us, register for an event or participate in our professional development activities.
Last updated: 6 November 2026
Introduction
CPD Sussex is a collaborative initiative between New Road Psychotherapy and Connexus Institute, providing continuing professional development (CPD) and networking opportunities for counsellors, psychotherapists and other professionals.
CPD Sussex is not a separately registered company. It is operated jointly by the two organisations identified below.
We are committed to handling personal data responsibly and in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
New Road Psychotherapy
Operated by On Top of the Mountain Ltd, a company registered in England and Wales (company number 05438467).
73 Church Road
Hove
England
BN3 2BB
Email: admin@newroadpsychotherapy.com
Connexus Institute
Part of Connexus Psychological Development Limited, a company registered in England and Wales (company number 11947117).
Registered address:
27 Old Gloucester Street
London
WC1N 3AX
United Kingdom
Website: https://www.connexusinstitute.com/
For personal data processed jointly as part of CPD Sussex, On Top of the Mountain Ltd and Connexus Psychological Development Limited act as joint data controllers.
Both organisations are responsible for handling personal information appropriately. They jointly manage enquiries and relevant event information, including attendee details received through Eventbrite.
New Road Psychotherapy is the main contact point for data protection enquiries and requests. It will coordinate with Connexus Institute where necessary. You may also exercise your data protection rights directly with either organisation.
What information we collect
The information we collect depends on how you interact with CPD Sussex. It may include:
- Your name, email address, telephone number and other contact details
- Your professional role, organisation, qualifications or areas of professional interest, where provided
- Information submitted through contact forms, event suggestions or speaker enquiries
- Information provided when registering for or attending events and workshops
- Booking confirmations, attendance information and relevant transaction records
- Correspondence relating to enquiries, bookings and CPD Sussex activities
- Technical information necessary for the website to operate securely, such as IP addresses and basic connection information
We do not routinely request sensitive personal information. Where additional information is needed, such as accessibility requirements for an event, we will only collect and use it where appropriate and lawful.
How we use your information
We may use personal information to:
- Respond to enquiries and communicate with you
- Organise and administer events, workshops and networking opportunities
- Manage event registrations and attendance
- Communicate important information about events you have registered for
- Respond to suggestions for future events or enquiries from prospective speakers
- Maintain administrative and financial records
- Provide updates about future CPD Sussex activities if you have subscribed to receive them, or where otherwise permitted by law
- Meet legal and regulatory obligations
- Maintain the security and operation of our website
We do not sell personal data.
Legal basis for processing
Depending on the circumstances, we process personal information because:
- Contract: Processing is necessary to provide an event or service you have booked, or to take steps at your request before providing it.
- Legitimate interests: We have a legitimate interest in responding to enquiries, organising professional development activities, maintaining appropriate records and operating a secure website.
- Consent: You have given consent for a particular purpose, such as receiving marketing communications where consent is required.
- Legal obligation: Processing is necessary to comply with applicable legal or financial requirements.
Where we rely on consent, you may withdraw it at any time.
If we collect special-category personal data, we will also identify an appropriate additional condition for processing it under data protection law.
Event registration and payments
Bookings and payments for CPD Sussex events are managed through Eventbrite, an external event registration and ticketing platform.
The event organiser may be New Road Psychotherapy or Connexus Institute, depending on the event. The relevant organiser will be identified on the Eventbrite listing.
When you register for an event, Eventbrite collects and processes the information required to manage your booking and, where applicable, payment.
Both New Road Psychotherapy and Connexus Institute may access relevant registration information, including your name, contact details, ticket information, booking status and attendance details. This information is used for the administration and delivery of CPD Sussex activities.
Payment information is processed through Eventbrite and its payment services. CPD Sussex does not ordinarily receive or store your full payment card details.
Eventbrite also processes personal information under its own privacy policy, available at:
https://www.eventbrite.co.uk/help/en-gb/articles/460838/eventbrite-privacy-policy/
Cookies and website services
The CPD Sussex website does not currently use analytics, advertising or tracking cookies.
The website and its hosting services may process limited technical information or use essential technologies necessary for security and basic functionality.
Where you follow a link to an external service, such as Eventbrite, that service may use its own cookies and collect information in accordance with its privacy policy.
If we introduce optional cookies, analytics or other tracking technologies in the future, we will update this policy and obtain consent where required by law.
Sharing your information
Personal information may be shared between New Road Psychotherapy and Connexus Institute where necessary for the administration and delivery of CPD Sussex activities.
We may also share relevant information with:
- Eventbrite, for event registration and payment administration
- Speakers, facilitators or event organisers where necessary for the delivery of an event
- Trusted providers supporting website hosting, communications and administration
- Professional advisers, regulators or public authorities where required by law
We only share personal information where there is an appropriate and lawful reason to do so.
Where personal information is transferred outside the United Kingdom, we will ensure that appropriate legal safeguards are in place.
How long we keep your information
We keep personal information only for as long as necessary for the purposes for which it was collected, including administering events, responding to enquiries and meeting applicable legal or financial obligations.
Retention periods vary depending on the type of information, the purpose for which it is held and any applicable legal requirements.
Where information is no longer required, we will securely delete or anonymise it.
Your rights
Under UK data protection law, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of personal information in certain circumstances
- Object to or request restriction of certain processing
- Request the transfer of certain personal information
- Withdraw consent where processing is based on consent
These rights are subject to applicable legal requirements and exemptions.
To exercise your rights, please contact New Road Psychotherapy using the details below. You may also contact Connexus Institute directly.
You have the right to raise a concern or make a complaint to the Information Commissioner's Office (ICO).
Website: https://ico.org.uk
Data security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.
Access to personal information is limited to those who require it for the administration and delivery of CPD Sussex activities.
Changes to this policy
We may update this privacy policy from time to time to reflect changes in our activities, website services or legal requirements.
Any updates will be published on this page, together with the date of the latest revision.
Contact us
If you have questions about this policy, how we handle personal information or your data protection rights, please contact:
CPD Sussex — Privacy enquiries
Via New Road Psychotherapy
73 Church Road
Hove
England
BN3 2BB
Email: admin@newroadpsychotherapy.com
New Road Psychotherapy will coordinate with Connexus Institute where necessary to respond to your enquiry.